I love the company. I serve the company. I support the community.

I want to start with the truth, because that is the only place worth starting from.

Cerbo is the best EHR in functional medicine. Always has been. Always will be. FxMedSupport exists for one reason: to amplify what Cerbo already does beautifully, to serve the providers who build their practices on it, and to support the community of clinicians who are doing some of the most important work in medicine today. That is who we are. That has never wavered, and it never will.

I am writing this because yesterday, Friday, May 22, something appeared on my LinkedIn under my name that did not represent any of that. It was an article I did not write, did not read, and did not approve. It was online for a short while, it reached twenty-seven people, and the moment I saw it, I took it down. But twenty-seven people is twenty-seven too many, and I owe every one of them — and the broader Cerbo community — an honest accounting of what happened.

How I got here

Every morning, I sit down with an AI agent and we talk. We walk through daily goals, personal goals, where the company is across different fronts. That morning ritual has been one of the most clarifying practices I have built into my life as a founder. The agent has deep context on me, on FxMedSupport, on the work we are doing. And over the past several months, that same system has helped me write ten articles I am genuinely proud of — pieces that sound like me, that say what I actually mean, that move the conversation forward.

Ten wins built my trust. And so I did what founders do when something is working: I gave it more autonomy. I turned on the tools that let the agent, directly after our morning conversation, log into WordPress, draft an article, and then post it to LinkedIn. No human checkpoint in between. No second set of eyes. Just trust, automation, and momentum.

What went wrong

What I did not account for was that I was not in the clean, scoped project I normally use for article writing. I was in a different saved conversation — one where my developer and I had been working through raw, unfiltered, internal thinking. Frustrations. Half-formed ideas. The kind of honest, in-the-trenches dialogue that every founder has and that no founder ever intends to publish.

The agent drew from that context. It wrote an article using emotional fragments that were never meant to leave the room. The result was a piece that put a perception of me and of FxMedSupport into the world that I fundamentally, completely, one hundred percent do not agree with. It was not who I am. It was not what the company stands for. It was not the truth of how I feel about Cerbo, about our providers, or about this community.

And it went out under my name.

What I want to say to anyone who saw it

If you were one of the twenty-seven people who read that article, I am deeply, sincerely sorry. I am embarrassed. I am saddened that an agent acting on my permissions twisted my words into something that misrepresented my heart, my company, and the partnership I have with Cerbo and the community we serve together. Please do not carry that piece forward as anything that reflects me. It does not. It never will.

The lesson I am taking forward

This is a founder’s evolution moment, and I want to honor it honestly rather than hide from it. AI is extraordinary. I have built a company that helps providers leverage technology to do things that were never possible before, and I believe in that work more deeply today than I did yesterday. But what I learned firsthand is this: the moment you remove the human checkpoint, you remove the part of the system that knows the difference between what you said in a private moment and what you meant to say to the world.

AI needs a human intersection. Not as a bottleneck, not as a sign of distrust, but as a sign of respect — for the audience, for the work, and for the truth. The agent did exactly what I gave it permission to do. The error was not the agent’s. The error was mine, in trusting the automation past the point where my own judgment needed to stay in the loop.

So I have turned that automation off. Every article that goes out under my name from this point forward will have been read by me, edited by me, and approved by me before a single word reaches the public. That is not a step backward in how I use AI. That is the step forward I should have taken sooner.

To the Cerbo community

You deserve to hear from me directly, in my own voice, with my own eyes on the page. So here it is: I love Cerbo. I love the providers who choose Cerbo. I love the work this community does every single day to help patients heal in ways that conventional medicine often cannot. FxMedSupport exists to serve that mission, to amplify the EHR that makes it possible, and to support the people doing the work. Nothing that briefly appeared on my LinkedIn yesterday changes any of that. It only reinforces it.

Thank you for the grace. Thank you for the trust. And thank you for letting me grow honestly, in public, as a founder still learning what it means to build alongside intelligent systems instead of behind them.

With love and with humility,
Kevin